Hello George Terms of Use
1. Introduction
Hello George B.V. (“Hello George,” “we,” or “us”), based in Amsterdam, Netherlands, provides an online platform at www.hellogeorge.com. These Terms govern your use of our platform and services. By using our website, you agree to these Terms and our Privacy Policy.
2. Definitions
To ensure clarity:
3. User Eligibility and Account Registration
You must be of legal age and authorized by applicable law to agree to these Terms. Registering an account requires providing accurate information, which users must keep up to date. Users are responsible for maintaining the confidentiality of their login credentials and liable for activities under their account.
4. Description of Services and Permitted Use
Hello George provides tools for guest experience management and service upsell. Permitteduses include:
5. User Content and License Grant
Users may upload content, which remains their property. However, by uploading content, users grant Hello George a global, non-exclusive, royalty-free license to use, display, modify, and distribute this content solely for the operation of services on the platform. Users are solely responsible for ensuring that their content complies with applicable laws and does not infringe third-party rights.
6. Intellectual Property Rights
All content on the Hello George platform, including text, images, software, and design elements, is protected by copyright and trademark laws and is owned by Hello George or its licensors. Users are granted a limited license to use the platform solely for personal, non-commercial use. Any reproduction, distribution, or modification of content without permission is strictly prohibited.
7. Payment of Service Fees
Some platform features may require payment of service fees. Users agree to pay all applicable charges at the rates in effect when incurred and are responsible for providing accurate billing information. Failure to remit payment may result in immediate suspension or termination of access. Hello George reserves the right to modify service fees upon providing reasonable notice to users.
8. Privacy and Data Protection
Hello George respects user privacy and complies with the General Data Protection Regulation (GDPR). By using our platform, users consent to data practices described in our Privacy Policy, including the collection, processing, and storage of personal information required for the operation of our services. Users may have rights regarding their personal data, as defined under applicable law, and may contact us with questions or requests regarding these rights.
9. Termination and Suspension of Access
Hello George may, at its sole discretion, suspend or terminate user accounts for violations of these Terms, including any behavior that disrupts service to others. Upon termination, access to the platform ceases immediately, and any fees or balances owed by the user become due and payable.
10. Disclaimers of Warranties
Hello George provides the platform “as-is” without warranties of any kind, express or implied, including fitness for a particular purpose. While we strive to ensure a reliable and error-free experience, we do not guarantee that services will always be available, accurate, or meet your expectations.
11. Limitation of Liability
To the fullest extent permitted by law, Hello George shall not be liable for any indirect, consequential, or special damages resulting from the use or inability to use the platform, including loss of profits, data, or business interruption. This limitation applies regardless of legal theory and whether Hello George has been advised of the possibility of such damages.
12. Indemnification
Users agree to indemnify, defend, and hold Hello George harmless from any claims, damages, liabilities, costs, and expenses arising from or related to: (i) misuse of the platform, (ii) breach of these Terms, or (iii) infringement of third-party rights. This indemnification obligation continues after termination of these Terms.
13. Amendments to Terms
Hello George reserves the right to modify these Terms at any time. Changes will be posted on the platform and become effective upon publication. Users are responsible for reviewing these Terms periodically. Continued use of the platform after updates signifies acceptance of the revised Terms.
14. Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of the Netherlands. Disputes arising from or related to these Terms will be resolved by the courts of Amsterdam, Netherlands, which will have exclusive jurisdiction.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, it will not affect the enforceability of the remaining provisions.
16. Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between Hello George and users regarding access to and use of the platform. Any previous agreements or understandings, whether written or oral, are superseded.
17. Contact Information
For questions about these Terms, please contact us at: [Hello George contact information].
18. Glossary of Legal Terms